The Coronavirus has infected our life in many ways. Family and friends are sick, quarantined and/or working from home. The stock market has crashed. The kids are out of school. Restaurants and shopping malls are closed. More than three million unemployment claims were filed in one week. We are all doing what we can to maintain the safety of ourselves and loved ones by practicing social distancing, while simultaneously struggling to maintain operations so as to not feel the financial strain these circumstances have created.
Yesterday, Arizona Governor, Doug Ducey, signed and initiated a Stay-At-Home Order. As a result, we must take actions to ensure we’re following the order to the best of our ability, while also taking into consideration the needs of you, our valued customers. Effective tomorrow, April 1, 2020, Amalgatech will be working with both reduced business hours and crew. At least until April 30, Amalgatech’s business hours will be 6 am – 10 am. As we will also be operating with a skeleton crew, we will not be answering phones so we can focus on testing. Our president, Melanie Trevino, will be working to the best of her ability to answer all questions/requests via email in a timely manner. Her email address is: Melanie@amalgatech.com Please feel free to email her at any time for any of your needs.
We understand that these temporary restrictions may have a negative impact on your business, and for this we are deeply appreciative for your patience and understanding. We will continue to do our best to ensure that every sample received is tested, and reported, as quickly as we’re able. For this reason, we humbly request that RUSH requests be limited, and that you, our customers, recognize that data will be delayed from our usual speeds.
These are certainly unique times, but we find comfort in the knowledge that we are not managing them alone. Together, we will make it through and be stronger for it. You are all in our thoughts; stay safe, stay healthy, and help limit the spread of this crazy COVID-19.